FAQs

1. Question: What are the benefits of signing up?
Answer: 

As a member, you will enjoy the following perks and benefits:

• Priority in our email newsletter to get exclusive promos, vouchers, discounts, and updates on new products. You'll be notified days in advance before we make it live on our website, Lazada, and Shopee stores.
• Welcome offer of 200php signup bonus+free shipping on your first order (*Minimum purchase of 999php)
• Exclusive product bundles, freebies, and discounted bulk **purchases (**not publicly available on our Lazada and Shopee stores) 
• Priority handling in our aftersales ticket vs non-members

2. Question: What are your payment channels?
Answer: We accept all major credit and debit cards, GCash, Maya, and PayPal.

3. Question: Do you have COD (Cash on Delivery)?
Answer: Currently, we currently don't support COD.

4. Question: How long is your delivery fulfillment?
Answer: 

• Within NCR is 1-2 days
• Within Luzon is 2-3 days
• Within Visayas and Mindanao is 3 to 5 days.

All delivery updates will be shared via e-mail.

5. Question: Do you have a warranty?
Answer: All our accessory products are covered by a 30-day money-back warranty. Please refer to our returns and refund policy for the complete details.

6. Question: Do you have a physical store?
Answer: Currently, we only sell online through our official website, Lazada,  Shopee and Tiktop shop.

7. Question: Do you have aftersales support?
Answer: Email us at support@cards360.store